Feedback Collection Forms Module Overview

Overview

The Feedback Collection Forms module is designed to capture user sentiment at critical touchpoints such as after completing a session, course, or key action within an application. This module enables developers to gather valuable insights, enhancing user experience and product development.

Key Features

Customizable Form Templates: Developers can create tailored feedback forms to suit specific needs.
Real-Time Data Collection: Immediate access to feedback allows for timely responses and improvements.
Integration with Authentication Systems: Track responses using existing user authentication data.
Scalability: Handles high volumes of feedback efficiently, ensuring smooth performance during peak usage.
Export Options: Export collected data for in-depth analysis in third-party tools.

Benefits

Modular Code Structure: Facilitates easy integration into existing systems without disrupting current operations.
Ease of Integration: Straightforward API and hooks for form submissions streamline implementation.
Flexibility: Supports various deployment scenarios, accommodating different project requirements.
Continuous Improvement: Empowers ongoing product development by providing actionable insights.

Usage Scenarios

Post-Session Surveys: Collect feedback after user sessions to refine interaction designs.
Course Evaluations: Gather post-course feedback to enhance educational content and delivery methods.
Feature-Specific Input: Request feedback immediately after users engage with key features or updates.
A/B Testing Feedback: Use forms to gather targeted responses during A/B testing phases, aiding in data-driven decision-making.

Integration Notes

APIs and Hooks: Utilize provided APIs for form submissions and hooks for real-time data processing.
Data Models: Ensure compatibility with existing data models to integrate feedback seamlessly.
Security Measures: Implement necessary security protocols to protect user data during collection and storage.

This module is a powerful tool for developers aiming to enhance their applications through user feedback, offering both flexibility and robust functionality.

Customizable Form Templates

This feature allows developers to create tailored feedback forms based on specific needs, such as post-session or post-course evaluations. Forms can be designed with multiple question types (e.g., rating scales, open-ended responses) and customized for different user groups.

Automated Data Collection & Validation

The module automatically captures user input and validates responses in real-time to ensure data integrity. This includes checking for required fields, validating numerical ranges, or flagging invalid entries before submission.

Scheduled Feedback Requests

Feedback forms can be scheduled to appear at specific times or after particular actions (e.g., completing a course or triggering an event). This ensures timely and relevant feedback collection without manual intervention.

Integration with Third-Party Services

The module integrates seamlessly with third-party tools like analytics platforms, CRMs, or Learning Management Systems (LMS), enabling developers to sync data and enhance reporting capabilities.

Real-Time Analytics & Reporting

Feedback responses are analyzed in real-time, generating actionable insights. Developers can view aggregated results, create custom reports, and export data for further analysis.

Scoring & Sentiment Analysis

User feedback is scored based on predefined criteria or analyzed using natural language processing (NLP) to determine sentiment (e.g., positive, neutral, negative). This helps developers quickly identify trends and areas for improvement.

User Segmentation

Feedback forms can be customized for specific user segments (e.g., new vs. returning users) based on attributes like demographics, behavior patterns, or preferences. This allows for targeted feedback collection.

Data Export & Import Features

The module supports exporting collected data in formats like CSV or JSON and importing configurations from external sources, ensuring flexibility and ease of use.

Cross-Platform Compatibility

Feedback forms are responsive and compatible with multiple devices (e.g., desktops, tablets, mobile phones), ensuring a seamless user experience across platforms.

Privacy & Security Compliance

The module adheres to data protection regulations like GDPR and CCPA, providing secure storage and transmission of feedback data. It also includes encryption and access controls to safeguard sensitive information.

APIs for Integration

developers can programmatically interact with the module via RESTful APIs or Webhooks, enabling deeper integration with existing systems and workflows.

Feedback Collection Forms Documentation

Overview

The Feedback Collection Forms module is designed to gather user sentiment after specific events such as completing a session, finishing a course, or performing key actions within the application. This module provides APIs for submitting feedback and a corresponding React UI component for form rendering.

API Endpoint (FastAPI)

Description

A POST endpoint to submit user feedback.

from fastapi import FastAPI, HTTPException
from pydantic import BaseModel

app = FastAPI()

class Feedback(BaseModel):
    course_id: str
    rating: int
    comment: str
    metadata: dict | None = None

@app.post("/submit-feedback")
async def submit_feedback(feedback: Feedback):
    # Implementation logic here (e.g., save to database)
    return {"message": "Feedback submitted successfully", "feedback_id": "123"}

React UI Component

Description

A simple form component for collecting user feedback.

import React, { useState } from 'react';

interface FeedbackFormProps {
  courseId: string;
  onSuccess?: () => void;
}

const FeedbackForm: React.FC<FeedbackFormProps> = ({ courseId, onSuccess }) => {
  const [rating, setRating] = useState<number>(5);
  const [comment, setComment] = useState<string>("");

  const handleSubmit = async (e: React.FormEvent) => {
    e.preventDefault();
    try {
      await fetch('/submit-feedback', {
        method: 'POST',
        headers: {
          'Content-Type': 'application/json',
        },
        body: JSON.stringify({
          course_id: courseId,
          rating,
          comment,
          metadata: { timestamp: new Date().toISOString() }
        }),
      });
      if (onSuccess) onSuccess();
    } catch (error) {
      console.error('Error submitting feedback:', error);
    }
  };

  return (
    <form onSubmit={handleSubmit} className="feedback-form">
      <div className="rating-stars">
        {[...Array(5)].map((_, index) => (
          <button
            key={index}
            type="button"
            onClick={() => setRating(5 - index)}
            className={index < rating ? 'active' : ''}
          >
            ★
          </button>
        ))}
      </div>
      <textarea
        value={comment}
        onChange={(e) => setComment(e.target.value)}
        placeholder="Share your thoughts..."
        className="form-input"
      />
      <button type="submit" className="submit-button">
        Submit Feedback
      </button>
    </form>
  );
};

export default FeedbackForm;

Data Schema (Pydantic)

Description

The data model for feedback submissions.

from pydantic import BaseModel
from typing import Optional

class Feedback(BaseModel):
    course_id: str
    rating: int  # Valid values: 1-5
    comment: str
    metadata: Optional[dict] = None  # Optional additional information
    
    class Config:
        json_schema_extra = {
            "example": {
                "course_id": "ABC123",
                "rating": 4,
                "comment": "The course was excellent, but the examples could use more details.",
                "metadata": {
                    "timestamp": "2023-10-26T15:30:00Z",
                    "user_id": "USR456"
                }
            }
        }

Summary

This module provides a complete solution for collecting user feedback with:

A FastAPI endpoint for submitting feedback.
A React form component for user interaction.
Pydantic models for data validation and schema definition.

Technical Documentation for Feedback Collection Forms Module

Summary

The Feedback Collection Forms module captures user sentiment after specific events such as sessions, courses, or key actions within the application. This module is designed to enhance user engagement and provide actionable insights.

Target User

Developers: Intended for developers integrating feedback forms into their applications.

User Tracking Module: For identifying users who submit feedback.
Session Management Module: To associate feedback with specific sessions.
Course Management Module: Integration with post-course surveys.
Analytics Engine Module: Processing and analyzing collected feedback data.
Notifications Module: Sending reminders or thank you messages to users.

Use Cases

Post-Session Feedback: Collect user opinions after they complete a session.
Post-Course Evaluation: Gather feedback following the completion of training courses.
Net Promoter Score (NPS): Measure customer loyalty using NPS surveys.
In-App Purchase Follow-up: Request feedback after a purchase to understand satisfaction levels.
Support Interaction Feedback: Collect user experiences post-support interaction.
Product Release Feedback: Gather insights after a new product or feature release.

Integration Tips

Single Sign-On (SSO): Integrate with your SSO provider for secure user authentication during feedback submission.
Context Preservation: Preserve session and user context to associate feedback accurately with specific actions or sessions.
API Best Practices: Use RESTful APIs for integration, ensuring proper error handling and response management.
Asynchronous Processing: Implement asynchronous processing to handle high volumes of feedback without impacting performance.
Cross-Platform Compatibility: Ensure compatibility across web, iOS, and Android platforms for a seamless user experience.
Privacy Compliance: Adhere to data protection regulations like GDPR when collecting personal data.
Third-Party Integrations: Consider integrations with tools like Slack or Zendesk for automated notifications of feedback submissions.

Configuration Options

The following configuration options are available to customize the behavior of the Feedback Collection Forms module:

Parameter	Data Type	Description	Default Value
`enableAnonymousFeedback`	boolean	Allow users to submit feedback without logging in.	false
`feedbackFormTemplateId`	integer	ID of the template used for rendering feedback forms.	-
`emailIntegrationEnabled`	boolean	Enable email notifications for new feedback submissions.	true
`maxResponseTime`	integer	Maximum time in minutes allowed for feedback submission.	15
`enableCustomFields`	boolean	Allow additional custom fields to be included in the feedback form.	false
`privacyComplianceMode`	string	Mode of operation for privacy compliance (e.g., GDPR, CCPA).	’GDPR’

Examples

Example 1: Submitting Feedback via API

POST /api/v1/feedback
Content-Type: application/json

{
  "userId": "1234",
  "sessionId": "abc123",
  "courseId": "xyz789",
  "rating": 4,
  "comments": "Great experience!"
}

Example 2: Configuring Feedback Forms

// Configuration for feedback forms
const config = {
  enableAnonymousFeedback: true,
  maxResponseTime: 30,
  emailIntegrationEnabled: false
};

Conclusion

The Feedback Collection Forms module is a powerful tool for gathering user insights. By integrating it with related modules and using the provided configuration options, developers can effectively enhance user engagement and improve application functionality.

Feedback Collection Forms

Feedback Collection Forms Module Overview

Overview

Key Features

Benefits

Usage Scenarios

Integration Notes

Customizable Form Templates

Automated Data Collection & Validation

Scheduled Feedback Requests

Integration with Third-Party Services

Real-Time Analytics & Reporting

Scoring & Sentiment Analysis

User Segmentation

Data Export & Import Features

Cross-Platform Compatibility

Privacy & Security Compliance

APIs for Integration

Feedback Collection Forms Documentation

Overview

API Endpoint (FastAPI)

Description

React UI Component

Description

Data Schema (Pydantic)

Description

Summary

Technical Documentation for Feedback Collection Forms Module

Summary

Target User

Related Modules

Use Cases

Integration Tips

Configuration Options

Examples

Example 1: Submitting Feedback via API

Example 2: Configuring Feedback Forms

Conclusion