CCPA Privacy Notice

Effective Date: June 20th, 2025

1. Introduction

This Privacy Notice is provided to comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), which apply to California residents. Broken Duck Media is committed to protecting the privacy of all users, including those residing in California.

2. Your Rights Under CCPA/CPRA

If you are a California resident, you have the following rights regarding your personal information:

• Right to Know – You have the right to request that we disclose what personal information we collect, use, share, or sell about you.
• Right to Delete – You can request the deletion of your personal information, subject to certain legal exceptions.
• Right to Opt-Out of Sale/Sharing – You have the right to request that we do not sell or share your personal information. (We do not sell or share your personal data.)
• Right to Correct – You can request corrections to inaccurate personal data maintained about you.
• Right to Limit Use of Sensitive Information – We do not currently collect or use sensitive personal information in a manner that requires limitation under CPRA.
• Right to Non-Discrimination – We will not deny services, charge different prices, or provide a different level of quality based on your exercise of these rights.

3. Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories of personal data:

• Identifiers (e.g., name, email, IP address)
• Internet or device activity (e.g., browser data, session analytics)
• Geolocation data (coarse IP-based region)
• Inferences drawn from chatbot or form interactions

This data is collected for purposes including service delivery, analytics, security, and user support.

4. Sale or Sharing of Personal Information

Broken Duck Media does not sell or "share" personal information as defined under CCPA/CPRA. We may use service providers for analytics and infrastructure who are contractually restricted from using your data for any purpose beyond our business operations.

5. Data Retention

We retain personal information as long as necessary to provide services, fulfill legal obligations, or resolve disputes. Retention periods vary based on data type and use case. Some data may be retained indefinitely unless deletion is requested.

6. How to Submit a Request

You can exercise your rights under the CCPA/CPRA by contacting us via email:

Email: admin@brokenduckmedia.com

Please include “CCPA Request” in your subject line and specify the right you wish to exercise. We may need to verify your identity before processing the request. We will respond within 45 days of receiving a verified request.

7. Authorized Agents

You may authorize another person to submit a request on your behalf. To do this, we will require proof of identity for both the requester and the authorized agent, along with a signed written authorization.

8. Changes to This Notice

This CCPA Notice may be updated from time to time to reflect changes in our data practices or legal obligations. The updated version will be posted on this page with an amended effective date.

9. Contact Information

For questions about this notice or to exercise your privacy rights, please contact:

Email: admin@brokenduckmedia.com