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Survey & Feedback Tool

Core → Silver
💰 $1000

Collect structured responses from users.

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Survey & Feedback Tool Module Overview

Overview

The Survey & Feedback Tool module is a Core component designed to facilitate efficient collection and analysis of structured user feedback. It empowers organizations to gather insights from users seamlessly.

Key Features

Benefits

  1. Efficient Feedback Collection: Streamline the process of gathering user opinions, enhancing decision-making.
  2. Reduced Development Time: Leverage pre-built features to minimize time spent on custom development.
  3. Scalability: Handle large volumes of responses efficiently, ensuring optimal performance under high load.
  4. Seamless Integration: Integrate with existing systems and platforms, supporting a wide range of applications.

Usage Scenarios

  1. Web Applications: Implement surveys directly within web interfaces to gather user feedback on features or services.
  2. Mobile Platforms: Embed surveys in mobile apps to collect data on user experiences and preferences.
  3. Corporate Intranets: Use for internal surveys, such as employee satisfaction or feedback on company policies.
  4. E-commerce Sites: Deploy post-purchase feedback forms to improve customer experience and product offerings.

This module offers developers a robust solution to enhance their applications with powerful survey and feedback capabilities, ensuring efficient integration and impactful insights.

Key Features of the Survey & Feedback Tool Module

1. User Authentication & Authorization

2. Survey Creation & Management

3. Response Collection

4. Data Analysis & Reporting

5. Security & Privacy Compliance

6. Integration & API Support

7. Scalability & Performance

8. Customization & Flexibility

9. Error Handling & Logging

10. Multi-Language Support

Each feature is designed to provide developers with the necessary tools and capabilities to effectively create, manage, and analyze surveys and feedback efficiently.

Survey & Feedback Tool Documentation

1. FastAPI Endpoint

This endpoint retrieves a list of surveys from a mock database (in-memory).

from fastapi import APIRouter, Depends, HTTPException
from typing import List
from pydantic import BaseModel

router = APIRouter()

class SurveyResponse(BaseModel):
    id: str
    question: str
    answers: List[str]

@router.get("/surveys", response_model=List[SurveyResponse])
async def get_surveys():
    # Mock database query (in-memory)
    surveys = [
        {"id": "1", "question": "How did you find our service?", "answers": ["Excellent", "Good", "Poor"]},
        {"id": "2", "question": "Would you recommend us to a friend?", "answers": ["Yes", "No"]}
    ]
    
    return surveys

2. React UI Component

This component displays survey questions and their responses in a clean, user-friendly format.

import React, { useState, useEffect } from 'react';

const SurveyResults = () => {
    const [surveys, setSurveys] = useState([]);
    const [loading, setLoading] = useState(true);
    const [error, setError] = useState(null);

    useEffect(() => {
        fetch('/api/surveys')
            .then(res => res.json())
            .then(data => setSurveys(data))
            .catch(err => {
                console.error('Error:', err);
                setError('Failed to load surveys');
            })
            .finally(() => setLoading(false));
    }, []);

    if (loading) return <div>Loading...</div>;
    if (error) return <div>Error: {error}</div>;

    return (
        <div className="survey-results">
            {surveys.map((survey, index) => (
                <div key={index} className="survey-item">
                    <h3>{survey.question}</h3>
                    <ul>
                        {survey.answers.map((answer, answerIndex) => (
                            <li key={answerIndex}>{answer}</li>
                        ))}
                    </ul>
                </div>
            ))}
        </div>
    );
};

export default SurveyResults;

3. Pydantic Data Schema

This defines the structure of survey responses and items.

from pydantic import BaseModel, Field
from typing import List, Optional

class SurveyResponse(BaseModel):
    id: str = Field(..., description="Unique identifier for the response", example="1")
    question: str = Field(..., description="The survey question text", example="How satisfied are you with our service?")
    answers: List[str] = Field(
        ...,
        description="List of possible answers to the question",
        example=["Very Satisfied", "Satisfied", "Neutral", "Dissatisfied"]
    )

class SurveyItem(BaseModel):
    id: str = Field(..., description="Unique identifier for the survey item", example="1")
    title: str = Field(..., description="Survey item title", example="Overall Satisfaction")
    responses: List[SurveyResponse] = Field(
        ...,
        description="List of responses to this survey item",
        example=[
            {"id": "1", "question": "How satisfied are you with our service?", "answers": ["Very Satisfied"]},
            {"id": "2", "question": "...", "answers": [...]}
        ]
    )

Usage Notes

This documentation provides a comprehensive view of how to integrate and use the Survey & Feedback Tool module in your application.

Survey & Feedback Tool Module Documentation

Overview

The Survey & Feedback Tool is a core module designed to collect structured responses from users. It allows developers to integrate survey and feedback functionalities into their applications, enabling data collection for analysis and improvement initiatives.

Use Cases

  1. Collect Customer Feedback

    • Implement feedback forms on websites or mobile apps.
    • Track Net Promoter Scores (NPS) and customer satisfaction (CSAT).

  2. Conduct Employee Surveys

    • Deploy internal surveys for employee engagement and satisfaction.
    • Analyze results to improve company policies.

  3. Gather Product Usage Insights

    • Create user experience (UX) surveys post-product release.
    • Identify areas for product improvement based on feedback.

  4. Customizable Questionnaires

    • Build dynamic surveys with various question types (e.g., multiple-choice, open-ended, rating scales).

  5. Anonymous Responses

    • Allow users to provide feedback without sharing personal details.

Integration Tips

  1. API Endpoints

    • Use REST or GraphQL APIs to integrate the Survey & Feedback Tool into your application.
    • Example: POST /api/surveys/{surveyId}/responses.

  2. User Sessions

    • Integrate with your user authentication system to track responses per user.

  3. Data Consistency

    • Ensure survey data is synced across different platforms (e.g., web, mobile).

  4. Third-Party Services

    • Integrate with email services for notifications or analytics tools for data processing.

  5. Error Handling

    • Implement error handling for cases where surveys are not loaded properly or responses fail to submit.

  6. Performance Monitoring

    • Monitor API calls and response times to ensure optimal performance.

Configuration Options

ParameterDescriptionDefault Value
enable_anonymousAllow users to respond without logging in.true
response_deadlineSet a deadline for responses (format: YYYY-MM-DD).null
email_notificationsEnable email notifications for completed surveys.false
max_response_attemptsLimit the number of response attempts per user.3
response_privacySet privacy level for responses (e.g., anonymous, public, private).anonymous
data_retention_periodDefine how long to retain survey data (format: days).365

Contact Information

This documentation provides a comprehensive guide for developers to integrate and configure the Survey & Feedback Tool module effectively.