Contact Page Integration

Content → Silver
đź’° $1000

Easily embed and route contact form messages to admins.

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Contact Page Integration Module Overview

Purpose

The Contact Page Integration module simplifies the process of embedding contact forms on your website while ensuring seamless routing of user messages directly to designated administrators. Designed with flexibility in mind, this module allows developers to easily integrate and customize contact form functionality without the need for complex backend configurations.

Benefits

Usage Scenarios

  1. E-commerce Websites:

    • Embed a contact form on product pages or in the checkout process to allow customers to reach out with questions about products or orders.
  2. Corporate Websites:

    • Add a contact form to “Contact Us” pages, service pages, or career pages for easy communication with potential clients or job applicants.
  3. Membership Platforms:

    • Provide members with an efficient way to report issues, request support, or share feedback directly through the platform.
  4. Landing Pages:

    • Integrate a simple contact form on landing pages to capture leads and direct inquiries to your sales team for follow-up.
  5. Support Portals:

    • Streamline customer support by offering a dedicated contact form for users to submit technical issues or product-related concerns.

By leveraging the Contact Page Integration module, developers can save time while delivering an intuitive and effective communication tool for their users.

Features of Contact Page Integration Module

1. Form Embedding

Easily embed a contact form on any page using provided code snippets or plugins. Customize placement to fit your website design seamlessly.

2. Message Routing

Route messages to specified recipients such as support or sales teams, ensuring timely and appropriate responses.

3. Configuration Settings

Access settings to manage email recipients, subject lines, CC/BC options, and custom fields for data capture.

4. Spam Prevention

Integrate CAPTCHA or Akismet to filter spam submissions and maintain a clean contact form.

5. Notifications and Alerts

Receive real-time notifications via email, SMS, or webhooks upon submission for quick response handling.

6. Message Analytics

Track form performance with metrics like submission count, response time, bounce rates, and data exports for analysis.

7. Security Features

Protect against XSS attacks and ensure GDPR compliance with robust security measures.

8. Customization Options

Stylistic customization to match your site’s design, including language support and custom validation rules.

9. API Integration

Use APIs for advanced functionality, handling submissions programmatically via JSON/XML endpoints with authentication.

10. Error Handling and Logging

Log errors and submission statuses for troubleshooting issues like failed emails or server errors, ensuring smooth operation.

This documentation provides developers with clear, concise information on each feature, aiding in effective integration and use of the Contact Page Integration module.

Contact Page Integration Module

This module provides a seamless way to integrate and manage contact forms on your website. It allows developers to easily embed contact forms and route messages to designated administrators.

Overview

The Contact Page Integration module consists of:

  1. API Endpoint: A FastAPI endpoint to handle incoming contact form submissions.
  2. React UI Component: A reusable React component for rendering the contact form.
  3. Data Schema: Pydantic model defining the structure of contact form data.

API Reference

Contact Form Data Schema (Pydantic)

The following schema defines the structure of contact form data:

from pydantic import BaseModel, EmailStr

class ContactForm(BaseModel):
    name: str
    email: EmailStr
    subject: str
    message: str
    metadata: dict | None = None
    
    # Validations
    class Config:
        arbitrary_types_allowed = True
        extra = "ignore"

API Endpoint (FastAPI)

Example FastAPI endpoint to handle contact form submissions:

from fastapi import FastAPI, HTTPException
from typing import Optional
from pydantic import BaseModel

app = FastAPI()

@app.post("/api/contact")
async def contact_form(data: ContactForm) -> dict:
    """
    Handles contact form submissions.
    
    Args:
        data (ContactForm): Form data containing name, email, subject, and message.
        
    Returns:
        dict: Success response with submitted data.
    """
    try:
        # Process the contact form data here
        # (e.g., send to admin, log, etc.)
        
        return {
            "status": "success",
            "data": data.dict()
        }
    except Exception as e:
        raise HTTPException(status_code=500, detail=str(e))

React UI Component

Example React component for rendering the contact form:

import React, { useState } from 'react';

const ContactForm = () => {
    const [formData, setFormData] = useState({
        name: '',
        email: '',
        subject: '',
        message: ''
    });
    const [isLoading, setIsLoading] = useState(false);
    const [error, setError] = useState('');

    const handleSubmit = async (e) => {
        e.preventDefault();
        setIsLoading(true);
        setError('');
        
        try {
            const response = await fetch('/api/contact', {
                method: 'POST',
                headers: {
                    'Content-Type': 'application/json'
                },
                body: JSON.stringify(formData)
            });

            if (!response.ok) {
                throw new Error('Network response was not ok');
            }

            const data = await response.json();
            alert('Message sent successfully!');
        } catch (err) {
            setError(err.message || 'Failed to send message');
        } finally {
            setIsLoading(false);
        }
    };

    return (
        <div className="contact-form">
            <h2>Contact Us</h2>
            <form onSubmit={handleSubmit}>
                <div className="form-group">
                    <label htmlFor="name">Name:</label>
                    <input
                        type="text"
                        id="name"
                        required
                        value={formData.name}
                        onChange={(e) => setFormData({...formData, name: e.target.value})}
                    />
                </div>

                <div className="form-group">
                    <label htmlFor="email">Email:</label>
                    <input
                        type="email"
                        id="email"
                        required
                        value={formData.email}
                        onChange={(e) => setFormData({...formData, email: e.target.value})}
                    />
                </div>

                <div className="form-group">
                    <label htmlFor="subject">Subject:</label>
                    <input
                        type="text"
                        id="subject"
                        required
                        value={formData.subject}
                        onChange={(e) => setFormData({...formData, subject: e.target.value})}
                    />
                </div>

                <div className="form-group">
                    <label htmlFor="message">Message:</label>
                    <textarea
                        id="message"
                        required
                        rows="4"
                        value={formData.message}
                        onChange={(e) => setFormData({...formData, message: e.target.value})}
                    ></textarea>
                </div>

                <button type="submit" disabled={isLoading}>
                    {isLoading ? 'Sending...' : 'Send Message'}
                </button>
            </form>

            {error && (
                <div className="error">
                    {error}
                </div>
            )}
        </div>
    );
};

export default ContactForm;

Usage

  1. Install Dependencies:

    • For FastAPI: pip install fastapi uvicorn
    • For React: Install required packages (e.g., Axios, etc.) as needed.
  2. Run the API:

    uvicorn main:app --reload
    
  3. Integrate React Component: Import and use the ContactForm component in your React application.

  4. Configure Backend:

    • Modify the /api/contact endpoint to handle actual message routing (e.g., send email, log data, etc.)
    • Add error handling and appropriate responses as needed.

Notes

Contact Page Integration Module Documentation

Summary

The Contact Page Integration module simplifies embedding contact forms into your application and routing messages to administrators efficiently. It provides developers with tools to integrate seamlessly, ensuring effective communication between users and admins.

Target User

  1. Form Builder

    • Module: Form Builder
    • Description: Enables the creation of custom forms that can be integrated with Contact Page Integration, allowing flexible form design and functionality.
  2. Notifications

    • Module: Notifications
    • Description: Manages sending notifications via email or other channels when a contact form is submitted, enhancing user engagement.
  3. Routing Engine

    • Module: Routing Engine
    • Description: Determines the correct recipient(s) of the contact message based on predefined rules, ensuring messages reach the right team members efficiently.
  4. Analytics

    • Module: Analytics
    • Description: Tracks form usage and submission data, providing insights into user behavior and form performance for informed decision-making.
  5. Security

    • Module: Security
    • Description: Provides security measures to protect contact forms from spam and other malicious activities, ensuring reliable communication channels.

Use Cases

  1. Basic Form Integration: Integrate a simple contact form on your website or application for user inquiries.
  2. Dynamic Routing: Route messages based on user input (e.g., selecting support type) to the appropriate department.
  3. Multi-Channel Notifications: Send notifications via email, SMS, or push alerts to admins when a new message arrives.
  4. Analytics Tracking: Monitor form submissions and user interactions to optimize your contact system’s effectiveness.
  5. Compliance: Ensure that all messages meet security and data protection standards.

Integration Tips

  1. Configuration Steps:

    • Set up the Contact Page Integration module in your application.
    • Configure form settings using Form Builder, specifying fields and validation rules.
  2. Compatibility Notes:

    • Ensure compatibility with other modules (e.g., Routing Engine) for seamless integration.
  3. Performance Considerations:

    • Optimize form load times by minimizing unnecessary scripts or stylesheets.
  4. Error Handling:

    • Implement proper error handling to catch and resolve issues like missing fields or server errors.
  5. Testing Guidelines:

    • Test all routing rules, notification channels, and security features thoroughly before deployment.

Configuration Options

NameDescriptionDefault ValueNotes
Form IDUnique identifier for the contact form.NoneMust be set to a valid form ID from Form Builder.
Destination EmailPrimary email where all messages are sent.admin@example.comCan be changed via the Notifications module’s settings.
Routing PriorityDetermines message handling order (e.g., support first).HighHigher priority routes to admins faster.
Enable NotificationsToggle notification system on/off for new messages.YesNotifications can be disabled if not required.
Notification RecipientsList of emails or channels to send notifications to.[]Use comma-separated values for multiple recipients.
Analytics TrackingTrack form interactions and submission data.EnabledDisabling tracking may affect analytics reporting.
Security SettingsConfigure CAPTCHA, rate limiting, and other security features.ModerateAdjust based on your application’s security needs.

Examples

Troubleshooting

Common issues include:

By following these guidelines, you can efficiently integrate the Contact Page Integration module into your application, ensuring effective communication with users.