Overview: Threaded Email Integration Module

Purpose

The Threaded Email Integration module is designed to bridge internal messaging systems (such as Slack or Microsoft Teams) with external email accounts. This integration enables users to manage all communications within a single interface, enhancing collaboration and efficiency across teams.

Benefits

Enhanced Collaboration: By consolidating both internal messages and external emails, the module fosters better teamwork and ensures no communication is missed.
Efficient Communication: Users can respond directly from the internal tool, streamlining workflows and reducing time spent switching between platforms.
Centralized Access: All interactions are unified, providing a comprehensive view of conversations regardless of their origin.
Improved Organization: Features like tagging, threading, and search make it easier to locate specific messages quickly.

Usage Scenarios

Responding to Emails Internally: Users can reply directly from the internal messaging platform without leaving the application.
Tracking Email Threads: Messages are grouped by thread, allowing for easy follow-up and reference.
Unified Access: Replies sent via email are automatically added to the appropriate conversation thread in the internal system.

This module is a powerful tool for developers aiming to integrate seamless communication within their applications, ensuring that teams can collaborate effectively without juggling multiple platforms.

Threaded Email Integration Module Documentation

This documentation outlines the key features of the Threaded Email Integration module designed to facilitate seamless communication between internal messaging systems and external email platforms.

Thread Synchronization

This feature ensures that emails and internal messages are aligned in a single thread, maintaining context and flow. Replies from emails appear as part of the conversation within the internal system and vice versa, preventing fragmented communication.

Rule-Based Filtering

The module allows developers to establish specific criteria for syncing emails, such as sender, subject, or keywords, ensuring only relevant communications are integrated.

Cross-Platform Compatibility

Supports various email services (Gmail, Outlook) and internal platforms (Slack, Teams), enabling versatile integration across different communication tools.

Automated Replies

Automatically generates responses on behalf of users, particularly when they’re unavailable, enhancing efficiency without compromising communication continuity.

Message Search and Archiving

Provides efficient search capabilities and archiving options to manage large volumes of messages effectively, aiding in quick retrieval of information.

Attachment Handling

Ensures all attachments are synced seamlessly between systems, maintaining data integrity across communications.

Security and Compliance

Incorporates encryption, audit logs, and compliance features (GDPR, HIPAA) to protect sensitive data and meet regulatory standards.

Real-Time Notifications

Sends instant alerts for new emails or replies, ensuring users stay updated on critical messages without delays.

Customizable Templates

Offers customizable response templates to streamline communication while maintaining a consistent tone, saving time and effort.

Integration with Third-Party Tools

Seamlessly connects with CRMs (Salesforce) and project management tools, enhancing workflow integration and productivity.

This module is designed to provide developers with a robust solution for integrated communication, ensuring efficiency and security in their applications.

Threaded Email Integration Documentation

Overview

This module provides a threaded email integration system that allows users to sync internal messages with external email replies. The solution includes a FastAPI backend endpoint, a React frontend component, and a Pydantic data model.

API Endpoint (FastAPI)

The following FastAPI endpoint demonstrates how to fetch email threads:

# models.py
from pydantic import BaseModel
from typing import List

class EmailThread(BaseModel):
    id: str
    sender: str
    subject: str
    body: str
    reply_to: str
    date: str
    thread_id: str
    is_external: bool
    internal_reference: str | None
    tags: List[str]
    cc: List[str]
    bcc: List[str]

# main.py
from fastapi import FastAPI, Depends, HTTPException
from typing import List
import motor.motor_asyncio

app = FastAPI()

@app.get("/api/email_threads", response_model=List[EmailThread])
async def get_email_threads(
    limit: int = 10,
    offset: int = 0,
):
    try:
        # Assuming `db` is an instance of motor.motor_asyncio.AsyncIOMotorDatabase
        result = await db.emailThreads.find().skip(offset).limit(limit).to_list()
        return [EmailThread(**doc) for doc in result]
    except Exception as e:
        raise HTTPException(status_code=500, detail=str(e))

React UI Component

The following React component demonstrates a simple email thread viewer:

// EmailThreadsViewer.jsx
import React, { useState, useEffect } from 'react';

const EmailThreadsViewer = () => {
  const [emails, setEmails] = useState([]);
  const [loading, setLoading] = useState(true);

  useEffect(() => {
    fetch('/api/email_threads')
      .then((response) => response.json())
      .then((data) => setEmails(data))
      .catch((error) => console.error('Error:', error))
      .finally(() => setLoading(false));
  }, []);

  return (
    <div>
      {loading && <p>Loading...</p>}
      {!loading && emails.length === 0 && <p>No email threads found.</p>}
      {!loading && emails.map((email) => (
        <div key={email.id} className="email-thread">
          <div className="sender">{email.sender}</div>
          <div className="subject">{email.subject}</div>
          <div className="preview">{email.body.substring(0, 50)}...</div>
        </div>
      ))}
    </div>
  );
};

export default EmailThreadsViewer;

Data Schema (Pydantic)

The following Pydantic model defines the structure of an email thread:

# models.py
from pydantic import BaseModel
from typing import List, Optional

class EmailThread(BaseModel):
    id: str
    sender: str
    subject: str
    body: str
    reply_to: str
    date: str
    thread_id: str
    is_external: bool
    internal_reference: Optional[str] = None
    tags: List[str]
    cc: List[str]
    bcc: List[str]

    class Config:
        json_schema_extra = {
            "example": {
                "id": "12345",
                "sender": "john.doe@example.com",
                "subject": "Meeting Tomorrow",
                "body": "Hi, just wanted to confirm our meeting...",
                "reply_to": "external-thread@correo.com",
                "date": "2024-03-15T14:30:00Z",
                "thread_id": "abc123",
                "is_external": False,
                "internal_reference": None,
                "tags": ["work", "meeting"],
                "cc": [],
                "bcc": []
            }
        }

Notes

The FastAPI endpoint uses async database operations with MongoDB (via Motor).
The React component fetches data from the /api/email_threads endpoint and displays it in a clean, minimal interface.
The Pydantic model ensures proper validation and serialization of email thread data.

This documentation provides a foundational implementation that can be extended based on specific use cases and requirements.

# Threaded Email Integration Module Documentation

## Summary
The **Threaded Email Integration** module enables seamless synchronization between internal communication systems (e.g., messaging platforms) and external email replies. It ensures that all messages, including emails, are displayed in a unified thread for better collaboration.

---

## Related Modules
1. **Email Gateway**: Handles incoming and outgoing email communication.
2. **Messaging API**: Facilitates real-time message exchange between internal systems.
3. **Notifications**: Sends alerts for new email replies or updates.
4. **CRM System**: Integrates with customer relationship management tools to sync email interactions.

---

## Use Cases
1. **Inbound Email Sync**  
   - Synchronize external emails from sources like Gmail, Outlook, or Exchange into the internal messaging system.

2. **Outbound Integration**  
   - Send internal messages (e.g., team discussions) as emails to external recipients.

3. **Auto-Reply Management**  
   - Configure automated responses to email replies based on predefined rules.

4. **Escalation Handling**  
   - Route unresolved email threads to higher-priority teams or individuals.

---

## Integration Tips
1. **Authentication**: Use OAuth or SMTP credentials for secure email access.
2. **Threading Identification**: Ensure unique identifiers are used to maintain message thread consistency across systems.
3. **Duplicate Handling**: Implement checks to avoid duplicate messages in both internal and external platforms.
4. **Rate Limiting**: Be mindful of email providers' API rate limits when syncing large volumes of emails.

---

## Configuration Options
| Parameter                | Description                                                                 |
|--------------------------|-----------------------------------------------------------------------------|
| `email_provider`        | Specifies the email service provider (e.g., Gmail, Outlook, Exchange).       |
| `api_key`               | Authentication key for accessing external email services.                   |
| `sync_interval`         | Frequency of syncing emails with internal messages (in minutes or hours).   |
| `notification_enabled`  | Enables or disables email-related notifications.                           |
| `max_batch_size`        | Maximum number of emails processed in a single sync batch.                    |
| `logging_level`         | Sets the logging verbosity (e.g., DEBUG, INFO, ERROR).                      |

---

## Example Configuration
```markdown
# Sample Configuration for Gmail Integration

email_provider = "Gmail"
api_key = "your_oauth_token_here"
sync_interval = 15  # Sync every 15 minutes
notification_enabled = true
max_batch_size = 50  # Process up to 50 emails per batch
logging_level = "INFO"

Conclusion

The Threaded Email Integration module bridges the gap between internal communication tools and external email systems, ensuring a unified and efficient workflow. Proper configuration and integration with related modules will enhance productivity and collaboration within your team.